All orders are still shipping within our listed 15 business day (3 week) build time, but due to continued delays within USPS we are not able to guarantee our listed shipping times.
Thank you again for your patience and understanding as we navigate this unprecedented time!
****PLEASE READ BEFORE PLACING YOUR ORDER!****
All of our products are made to order in house in the USA! We work very hard to ship all orders out as quickly as possible, so there is a good possibility that your order will reach you before the stated time! If you need your order by a specific date, please Contact Us and we will do our best to expedite your order so that it reaches you in time 🙂
Orders placed with Priority Mail will usually have delivery in 18-21 business days. (Up to a 15 business day build time, and up to 3-6 business days shipping time)
Orders placed with Priority Mail Express will usually have delivery in 5-9 business days. (Up to a 5 business day build time, and up to 2 days shipping time)
INTERNATIONAL CORONAVIRUS (COVID-19) NOTE:
Lately several international shipments have been delayed by several MONTHS in transit. We are not currently able to offer any delivery guarantees internationally at this time, so order at your own risk.
International orders placed with Priority Mail International will usually have delivery in 20-30 business days.
International orders placed with Priority Mail Express International will usually have delivery in 9-11 business days.
-For international orders, please keep in mind that there may be delays within customs which are out of our control. Your order may also be charged customs duties, taxes, or fees which are imposed by the country of receipt. By law, we are required to list the full price of merchandise for customs and are not able to lower the value to avoid these fees. Thanks for understanding!
-Our website cannot accurately calculate postage costs for multiple items. If you need an accurate shipping quote please contact us and provide us with the items that you would like to purchase (including all options) and your shipping zip code. If you order without contacting us first and you over-pay we will refund the difference!
-Orders ship out in the order they were received. Even small items are subject to the listed shipping times.
–Orders with customized items might take longer than our listed build time before they ship if the customization takes multiple proofs and/or a lot of back and forth communication to finalize.
-Once we create the shipping label for your order you should receive an email from PayPal with the tracking information. We print multiple shipping labels at once so it may take an additional day or two for you to see an update on the tracking!
-We are not responsible for anything that may happen to the package once it has been delivered to the address provided with your order. That being said, if your package has been marked as “Delivered” and it is not there, contact us and we will do our best to help!
-Please keep in mind that business days do not include weekends or holidays!
-We reserve the right to ship with any carrier we choose in order to get the best prices for our customers. We try to ship via the customer’s selected method, but if the price quote changes, we will choose a different method.
By placing an order with us, you are agreeing to these terms and conditions.