Return/Exchange Policy

Return Policy

Items may be returned for a full refund, less shipping if you contact us within 14 days of you receiving the item. It must be in brand new, unmounted condition with no scratches, scuffs, or finger prints and with all hardware included. You must also pay to send the item back to us.

Please make sure that you package the item carefully to be sent back. We are not responsible for any damage that may occur in transit. Once the returned item has been received, if it is not brand new, resellable condition we will contact you to discuss options and part of your refund may be used as a re-surfacing fee.

When you write to us inquiring about a refund, we will give you further instructions including where to send the item. Thanks!

 

Exchange Policy

Items may be exchanged for another product if we are contacted within 14 days of you receiving the item. As with our return policy, the item must be in brand new, unmounted condition with no scratches, scuffs, or finger prints and with all hardware included. You must also pay to send the item back to us. If the cost of the new item that you would like to exchange for is greater than the cost of the original exchanged item, you will have to cover the difference in cost. If it is less, you will be issued a refund ­čÖé

Please make sure that you package the item carefully to be sent back. We are not responsible for any damage that may occur in transit. Once the exchanged item has been received, if it is not brand new, resellable condition we will contact you to discuss options and you may be invoiced for a re-surfacing fee. We do not charge a restocking fee, but we will need the cost of postage covered for the new item to be shipped to you as well.

When you write to us inquiring about an exchange, we will give you further instructions including where to send the item. Thanks!

 

Customized orders are not eligible for return or exchange. If you write to us before the order has shipped, we will cancel your order, but the cost of the customization (text cutout, image cutout, powder coating, engraving, etc.) will be deducted from the refund.